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Returns Policy

Last updated: 19 October 2026

Flymate Luggage offers a simple 7-day return policy on all products.

At a glance

  • Return window: 7 days from the date of delivery.
  • Condition: unused, in original packaging, with tags and accessories.
  • Exchange / replacement: the new product is delivered within 10–12 days of the return being approved.
  • Refund: credited to the original payment method within 10 business days of approval.

What cannot be returned

  • Products that have been used, damaged after delivery, or are missing parts, tags or packaging.
  • Items returned after the 7-day window.

For the full process of cancellations, returns and refunds, please read our Refund & Cancellation Policy.

Need help?

Flymate Luggage
Shop no 2, Major Vinod Rana Marg, Sector – 112, Bajghera, Gurugram, Haryana 122017
Phone: +91-8099898980
Email: trolleystore07@gmail.com