Terms & Conditions
Last updated: 19 October 2026
These Terms & Conditions apply to your use of this website and to every purchase made on it from Flymate Luggage (“we”, “us”). By browsing the site or placing an order, you agree to these terms and to our Privacy Policy.
1. Eligibility and your account
- You must be at least 18 years old, or use the site under the supervision of a parent or guardian.
- The details you give us (name, address, phone, email and payment information) must be accurate and up to date.
- You are responsible for keeping your account login safe and for all activity on your account.
2. Products
- We try to show our products as accurately as possible. Colours and finish may look slightly different depending on your screen.
- Product details, availability and quantities may change without notice, and we may limit or discontinue any product.
3. Orders
- Placing an order is an offer to buy. An order is accepted only when we confirm it.
- We may decline or cancel an order, for example because of stock issues, pricing errors or suspected fraud. If you have already paid, the full amount will be refunded.
- Products sold on this site are meant for personal use and not for resale.
4. Prices and payment
- All prices are in Indian Rupees (₹). Prices and offers can change without notice; the price you pay is the one shown when you place the order.
- Any shipping charge is shown at checkout before payment.
- Payments are handled by secure third-party payment gateways. Cash on Delivery is available where the courier supports it.
5. Shipping, returns and refunds
Delivery times are estimates. Please see our Shipping Policy, Returns Policy and Refund & Cancellation Policy for full details.
6. Intellectual property
The Flymate name, logo, product photos, text and design of this website belong to Flymate Luggage or its licensors. You may not copy, reproduce or use them for commercial purposes without our written permission.
7. Reviews and feedback
Reviews, comments and suggestions you send us must be honest and lawful. By submitting them you allow us to use, edit and display them on our website and marketing. We may remove content that is offensive, misleading or unlawful.
8. Third-party links and services
This site may link to or use services run by others, such as payment gateways and courier tracking pages. We are not responsible for their content, policies or actions.
9. Errors
Sometimes information on the site may contain errors in descriptions, prices or availability. We may correct such errors and update or cancel affected orders, even after an order has been placed.
10. Prohibited use
You must not use this website for anything unlawful, to harm or mislead others, to upload malicious code, to scrape or copy content with automated tools, or to try to bypass its security. We may suspend accounts that break these rules.
11. Limitation of liability
To the extent permitted by law, our liability for any claim relating to a product is limited to the price you paid for that product. We are not liable for indirect or consequential losses.
12. Changes to these terms
We may update these terms from time to time. The latest version will always be on this page, and continued use of the site means you accept it.
13. Governing law
These terms are governed by the laws of India. Any dispute will be subject to the courts of Gurugram, Haryana.
Contact us
Flymate Luggage
Shop no 2, Major Vinod Rana Marg, Sector – 112, Bajghera, Gurugram, Haryana 122017
Phone: +91-8099898980
Email: trolleystore07@gmail.com