Shipping Policy
Last updated: 19 October 2026
We ship Flymate Luggage orders to addresses across India through registered courier companies and India Post.
Order processing
- Orders are processed within 1–2 business days after the order or payment is confirmed.
- Orders placed on a Sunday or public holiday are processed on the next working day.
Delivery time
| Location | Estimated delivery after dispatch |
|---|---|
| Metro cities | 1–2 business days |
| Other cities | 2–3 business days |
| Remote areas | 3–5 business days |
These are estimates. Weather, courier delays or other events outside our control can occasionally extend delivery times, and we are not liable for delays caused by the courier or postal service.
Our delivery partners
Depending on your pin code and service availability, your order may be delivered by Delhivery, Blue Dart, Xpressbees, DTDC, Ecom Express, Shadowfax or India Post.
Shipping charges
Many orders ship free. If a shipping charge applies, it is shown clearly at checkout before you pay. Shipping charges are not refundable.
Tracking your order
As soon as your order is dispatched, we send the tracking ID by SMS, WhatsApp or email so you can follow the parcel.
Delivery attempts & address
- The courier usually makes 2–3 delivery attempts. If the parcel cannot be delivered because no one is available or the address is wrong, it may be returned to us.
- Please double-check your address, pin code and phone number at checkout. We cannot be responsible for delays or failed deliveries caused by incorrect details.
Damaged parcel
If the outer box looks damaged when it arrives, please record an unboxing video and contact us within 24 hours of delivery so we can help quickly.
Contact us
Flymate Luggage
Shop no 2, Major Vinod Rana Marg, Sector – 112, Bajghera, Gurugram, Haryana 122017
Phone: +91-8099898980
Email: trolleystore07@gmail.com